Konferenzpaper | 2019 | Not reviewed

Interaction Guidelines for Personal Voice Assistants in Smart Homes

Autor(en)

Huxohl, Tamino ; Pohling, Marian ; Carlmeyer, Birte

; Wrede, Britta

; Hermann, Thomas

Titel des Konferenzbandes

2019 International Conference on Speech Technology and Human-Computer Dialogue (SpeD)

Name der Konferenz

International Conference on Speech Technology and Human-Computer Dialogue

DOI

10.1109/SPED.2019.8906642

URN

urn:nbn:de:0070-pub-29391562

URL

https://pub.uni-bielefeld.de/record/2939156

Weitere Details

Sprache

englisch

Darstellungsform

Text

Seitenbereich

1 - 10

Schlagwörter

interaction guidelines , personal voice assistants , smart home

Link zum Volltext (intern)

https://pub.uni-bielefeld.de/record/2939156

DDC

000

The use of Personal Voice Assistants (PVAs) such as Alexa and the Google Assistant is rising steadily, but there is a lack of research investigating common issues and requests of PVAs in the context of smart home control. We address this research question with an online survey (n = 65), using a qualitative evaluation of users’ problems and improvement requests. Our analysis leads to a partly hierarchic clustering of issues & recommendations for interaction capabilities of PVAs into seven basic categories, allowing us in turn to derive implications and to condense them into design guidelines for future Human-Agent Interaction (HAI) with PVAs. Specifically, we formulate and elaborate the concepts Authentication & Authorization, Activity-Based Interaction, Situated Dialogue, and Explainability & Transparency as key topics for making progress towards smooth interaction with smart homes.

Zitierstile

Huxohl T, Pohling M, Carlmeyer B, Wrede B, Hermann T. Interaction Guidelines for Personal Voice Assistants in Smart Homes. In: 2019 International Conference on Speech Technology and Human-Computer Dialogue (SpeD). Piscataway, NJ: IEEE; 2019: 1-10.

In die Zwischenablage einfügen

Huxohl, T., Pohling, M., Carlmeyer, B., Wrede, B., & Hermann, T. (2019). Interaction Guidelines for Personal Voice Assistants in Smart Homes. 2019 International Conference on Speech Technology and Human-Computer Dialogue (SpeD), 1-10. Piscataway, NJ: IEEE. doi:10.1109/SPED.2019.8906642

In die Zwischenablage einfügen

Huxohl, Tamino, Pohling, Marian, Carlmeyer, Birte, Wrede, Britta, and Hermann, Thomas. 2019. “Interaction Guidelines for Personal Voice Assistants in Smart Homes”. In 2019 International Conference on Speech Technology and Human-Computer Dialogue (SpeD), 1-10. Piscataway, NJ: IEEE.

In die Zwischenablage einfügen

Huxohl, T., Pohling, M., Carlmeyer, B., Wrede, B., and Hermann, T. (2019). “Interaction Guidelines for Personal Voice Assistants in Smart Homes” in 2019 International Conference on Speech Technology and Human-Computer Dialogue (SpeD) (Piscataway, NJ: IEEE), 1-10.

In die Zwischenablage einfügen

Huxohl, T., et al., 2019. Interaction Guidelines for Personal Voice Assistants in Smart Homes. In 2019 International Conference on Speech Technology and Human-Computer Dialogue (SpeD). Piscataway, NJ: IEEE, pp. 1-10.

In die Zwischenablage einfügen

T. Huxohl, et al., “Interaction Guidelines for Personal Voice Assistants in Smart Homes”, 2019 International Conference on Speech Technology and Human-Computer Dialogue (SpeD), Piscataway, NJ: IEEE, 2019, pp.1-10.

In die Zwischenablage einfügen

Huxohl, T., Pohling, M., Carlmeyer, B., Wrede, B., Hermann, T.: Interaction Guidelines for Personal Voice Assistants in Smart Homes. 2019 International Conference on Speech Technology and Human-Computer Dialogue (SpeD). p. 1-10. IEEE, Piscataway, NJ (2019).

In die Zwischenablage einfügen

Huxohl, Tamino, Pohling, Marian, Carlmeyer, Birte, Wrede, Britta, and Hermann, Thomas. “Interaction Guidelines for Personal Voice Assistants in Smart Homes”. 2019 International Conference on Speech Technology and Human-Computer Dialogue (SpeD). Piscataway, NJ: IEEE, 2019. 1-10.

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