Perception of artificial agents and utterance friendliness in dialogue
;
Philippsen, Anja
;
Pietsch, Christian
;
Wachsmuth, Sven
Weitere Details
dialogue structure for the use in human-machine interaction
especially for robotic systems and embodied conversational
agents. We are going to present a methodology and findings of a
pilot study for the design of task-specific dialogues.
Specifically, we investigated effects of dialogue complexity on
two levels: First, we examined the perception of the embodied
conversational agent, and second, we studied participants’
performance following HRI. To do so, we manipulated the agent’s
friendliness during a brief conversation with the user in a
receptionist scenario.
The paper presents an overview of the dialogue system, the
process of dialogue construction, and initial evidence from an
evaluation study with naïve users (N = 40). These users
interacted with the system in a task-based dialogue in which they
had to ask for the way in a building unknown to them. Afterwards
participants filled in a questionnaire. Our findings show that
the users prefer the friendly version of the dialogue which
scored higher values both in terms of data collected via a
questionnaire and in terms of data collected during the run of
the experiment.
Implications of the present research for follow-up studies are
discussed, specifically focusing on the effects that dialogue
features have on agent perception and on the user’s evaluation
and performance.
Zitierstile
Griffiths S, Eyssel FA, Philippsen A, Pietsch C, Wachsmuth S. Perception of artificial agents and utterance friendliness in dialogue. In: Proceedings of the 4th International Symposium on New Frontiers in Human-Robot Interaction at the AISB Convention 2015. The Society for the Study of Artificial Intelligence and Simulation of Behaviour; 2015.
Griffiths, S., Eyssel, F. A., Philippsen, A., Pietsch, C., & Wachsmuth, S. (2015). Perception of artificial agents and utterance friendliness in dialogue. Proceedings of the 4th International Symposium on New Frontiers in Human-Robot Interaction at the AISB Convention 2015 The Society for the Study of Artificial Intelligence and Simulation of Behaviour.
Griffiths, S., Eyssel, F. A., Philippsen, A., Pietsch, C., and Wachsmuth, S. (2015). “Perception of artificial agents and utterance friendliness in dialogue” in Proceedings of the 4th International Symposium on New Frontiers in Human-Robot Interaction at the AISB Convention 2015 (The Society for the Study of Artificial Intelligence and Simulation of Behaviour).
Griffiths, S., et al., 2015. Perception of artificial agents and utterance friendliness in dialogue. In Proceedings of the 4th International Symposium on New Frontiers in Human-Robot Interaction at the AISB Convention 2015. The Society for the Study of Artificial Intelligence and Simulation of Behaviour.
S. Griffiths, et al., “Perception of artificial agents and utterance friendliness in dialogue”, Proceedings of the 4th International Symposium on New Frontiers in Human-Robot Interaction at the AISB Convention 2015, The Society for the Study of Artificial Intelligence and Simulation of Behaviour, 2015.
Griffiths, S., Eyssel, F.A., Philippsen, A., Pietsch, C., Wachsmuth, S.: Perception of artificial agents and utterance friendliness in dialogue. Proceedings of the 4th International Symposium on New Frontiers in Human-Robot Interaction at the AISB Convention 2015. The Society for the Study of Artificial Intelligence and Simulation of Behaviour (2015).
Griffiths, Sascha, Eyssel, Friederike Anne, Philippsen, Anja, Pietsch, Christian, and Wachsmuth, Sven. “Perception of artificial agents and utterance friendliness in dialogue”. Proceedings of the 4th International Symposium on New Frontiers in Human-Robot Interaction at the AISB Convention 2015. The Society for the Study of Artificial Intelligence and Simulation of Behaviour, 2015.
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dialogue structure for the use in human-machine interaction
especially for robotic systems and embodied conversational
agents. We are going to present a methodology and findings of a
pilot study for the design of task-specific dialogues.
Specifically, we investigated effects of dialogue complexity on
two levels: First, we examined the perception of the embodied
conversational agent, and second, we studied participants’
performance following HRI. To do so, we manipulated the agent’s
friendliness during a brief conversation with the user in a
receptionist scenario.
The paper presents an overview of the dialogue system, the
process of dialogue construction, and initial evidence from an
evaluation study with naïve users (N = 40). These users
interacted with the system in a task-based dialogue in which they
had to ask for the way in a building unknown to them. Afterwards
participants filled in a questionnaire. Our findings show that
the users prefer the friendly version of the dialogue which
scored higher values both in terms of data collected via a
questionnaire and in terms of data collected during the run of
the experiment.
Implications of the present research for follow-up studies are
discussed, specifically focusing on the effects that dialogue
features have on agent perception and on the user’s evaluation
and performance.
Zitierstile
Griffiths S, Eyssel FA, Philippsen A, Pietsch C, Wachsmuth S. Perception of artificial agents and utterance friendliness in dialogue. In: Proceedings of the 4th International Symposium on New Frontiers in Human-Robot Interaction at the AISB Convention 2015. The Society for the Study of Artificial Intelligence and Simulation of Behaviour; 2015.
Griffiths, S., Eyssel, F. A., Philippsen, A., Pietsch, C., & Wachsmuth, S. (2015). Perception of artificial agents and utterance friendliness in dialogue. Proceedings of the 4th International Symposium on New Frontiers in Human-Robot Interaction at the AISB Convention 2015 The Society for the Study of Artificial Intelligence and Simulation of Behaviour.
Griffiths, S., Eyssel, F. A., Philippsen, A., Pietsch, C., and Wachsmuth, S. (2015). “Perception of artificial agents and utterance friendliness in dialogue” in Proceedings of the 4th International Symposium on New Frontiers in Human-Robot Interaction at the AISB Convention 2015 (The Society for the Study of Artificial Intelligence and Simulation of Behaviour).
Griffiths, S., et al., 2015. Perception of artificial agents and utterance friendliness in dialogue. In Proceedings of the 4th International Symposium on New Frontiers in Human-Robot Interaction at the AISB Convention 2015. The Society for the Study of Artificial Intelligence and Simulation of Behaviour.
S. Griffiths, et al., “Perception of artificial agents and utterance friendliness in dialogue”, Proceedings of the 4th International Symposium on New Frontiers in Human-Robot Interaction at the AISB Convention 2015, The Society for the Study of Artificial Intelligence and Simulation of Behaviour, 2015.
Griffiths, S., Eyssel, F.A., Philippsen, A., Pietsch, C., Wachsmuth, S.: Perception of artificial agents and utterance friendliness in dialogue. Proceedings of the 4th International Symposium on New Frontiers in Human-Robot Interaction at the AISB Convention 2015. The Society for the Study of Artificial Intelligence and Simulation of Behaviour (2015).
Griffiths, Sascha, Eyssel, Friederike Anne, Philippsen, Anja, Pietsch, Christian, and Wachsmuth, Sven. “Perception of artificial agents and utterance friendliness in dialogue”. Proceedings of the 4th International Symposium on New Frontiers in Human-Robot Interaction at the AISB Convention 2015. The Society for the Study of Artificial Intelligence and Simulation of Behaviour, 2015.
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